Linkway Software Solutions
Terms and conditions
Your order
These terms apply to software and services purchased from Linkway Software Solutions. The accepted quotation or order identifies the product, scope, licence or subscription period, price, applicable taxes, payment milestones and delivery schedule. Please request clarification before paying if any item is unclear. An expressly agreed written order takes precedence on commercial details, subject to applicable law.
Products and scope
Our services cover Easy Accounts ERP, Odoo ERP, Cheque Printing Software, WhatsApp Business API solutions and related AMC. Work outside the agreed scope, additional users, modules, integrations or enhancements requires an agreed change to scope and charges. Purchasing implementation services does not automatically include every publisher feature, licence, hosting service or third-party application.
Payment and renewals
Check the payment-link description and total against your invoice. Card details are entered on Thawani's hosted checkout. Payment is confirmed after verification by the payment provider. Subscription and AMC coverage dates and renewal conditions are those agreed in your order. A single payment does not authorise automatic recurring card charges.
Delivery and customer responsibilities
Delivery follows the published delivery procedure and your agreed project schedule. You must provide accurate requirements, authorised access, necessary data and timely approvals. Keep appropriate backups before migrations or system changes, with any Linkway backup responsibilities specified in the project scope. Notify us promptly of a delivery issue or a material difference from the agreed requirements.
Licensing and third-party platforms
Software use is subject to the licence terms disclosed for your purchase. You must hold the rights to the data and content you provide. Odoo and messaging-platform services may have separate publisher, verification, usage and acceptable-use requirements. External approval is not guaranteed. These requirements do not remove Linkway's responsibility for its own agreed services or any mandatory customer remedies.
Support and maintenance
Support channels, service hours, response commitments, included work and coverage period are specified in the order or AMC. Upgrades, custom development and third-party costs are included only where expressly agreed. Changes to an existing paid scope require agreement.
Refunds and cancellation
Our Refunds and cancellations policy explains treatment of licences, completed work, unfinished projects, messaging services and AMC. Please review it before payment. Non-refundable provisions remain subject to mandatory legal rights and the remedies for defects, misdescription and non-delivery described in that policy.
Questions and disputes
Contact info@linkwaysoftwares.com with your order reference so that we can review and try to resolve your concern. Nothing in these terms prevents you from using an applicable consumer-protection authority or competent court. Any governing-law provision in your signed agreement remains subject to mandatory laws that apply to the transaction.
Policy changes
The terms agreed for your order govern that purchase. Later website changes do not retrospectively remove rights or change an existing agreed scope.
Contact us
Email: info@linkwaysoftwares.com Please include your invoice or order reference when contacting us.